telecom icon

Communication & Collaboration

Today’s businesses rely less on proximity and more on ease of communication and collaboration. No matter where your customers or your workforce is located—on-premises, in the cloud, or a combination of both—Logically can help you reduce complexity, increase security, and lower the costs of managing all of your business’s communication and collaboration tools and technologies. Think: One point of contact to keep you connected.

colleagues on zoom call in conference room

Create Better Business Outcomes with Secure Communication and Collaboration Technology

In today’s highly connected, frequently remote workplaces, your communication infrastructure can make or break your business. Factors like slow internet connection, legacy phone systems, and lax cybersecurity can result in loss of business, poor internal productivity, and potentially devastating ransomware attacks. Working with a strategic partner who offers right-fit communications and collaboration solutions gives you an edge over competitors and keeps your data and systems secure.

Speak with an Expert

Communication and Collaboration Are Moving Targets

The number of mobile workers in the US is expected to increase from 78.5 million in 2020 to 93.5 million by 2024. With 60% of the workforce in need of secure, reliable mobile access to business applications, data, and collaboration tools, your communications strategy must include endpoint and mobile device management, monitoring, and security.

employees working in a call center

Improve Productivity and Lower Costs with a Unified Solution

Many organizations rely on the in-house IT team or an MSP to manage and support computer networks and servers. However, they are often also asked to maintain the business’s communications systems, regardless of if they have that technical knowledge. Troubleshooting communication systems may be their job, but it’s not their skill set. Time spent fixing your video conferencing platform is time not spent managing your technologies and IT processes.

Logically specializes in both of these areas—and then some. Our cyber-first solutions and services, including Unified Communications and Collaboration as a Service (UCaaS), are delivered by a team that includes telecommunications, cybersecurity, engineering, networking, and cloud specialists. Plus, we partner with all the major telecommunications and networking providers, so we know their systems inside and out and can manage it all for you.

Move Communication and Collaboration from Piecemeal to Peace of Mind

In an ideal world, your business has a unified communications strategy that fits your goals and budget and works seamlessly toward your business objectives.

In reality, you likely have a collection of communication and collaboration solutions delivered by multiple providers with different contracts, fees, service-level agreements (SLAs), and upgrade schedules. And when you factor in end-user support, training, and cybersecurity, an investment intended to improve your workflows and productivity, does the opposite.

Logically can help you open up your business’s lines of communication with an unbiased assessment of your current systems. Once we know what you’re working with, we will help you design and deploy a plan of action – creating a multi-channel communication and collaboration framework that addresses the specific needs of your business, employees, and customers.

Telecom Analysis

Logically’s team of cyber-first communication and networking specialists will take a deep dive into your current infrastructure and look for ways to reduce costs, optimize resources, and improve security.

The assessment will include a detailed expense analysis, network assessment, and security review to identify areas where you are overspending, using resources inefficiently, and creating security risks.

Endpoint Review

Logically’s comprehensive endpoint device assessment looks at your endpoint devices, including laptops, desktops, mobile devices, software, and hardware to assess your current patch management, antivirus protection, user access control, and data backup and recovery capabilities; identify vulnerabilities; and ensure compliance with security policies.

Find Your Perfect Technical Partnership

Logically has spent more than 20 years building great relationships with the top telecommunications and network solution providers. As a result, we provide you unbiased recommendations to find the right  technology partner to meet your communications infrastructure needs.

coworkers on video call

Vendor Review and Selection

We can help you during every step of the process, from evaluating solutions and comparing technology vendors to reviewing proposals and negotiating contracts. Our broad network of partners means we can find the technology solutions you need to grow, secure, and support even the most complex and demanding business communication environments.
it expert working on computer

Endpoint Refresh Plan

Mobile device technology changes every year, so we recommend periodically refreshing and updating the hardware and software components of endpoint devices. Our endpoint refresh plan covers the replacement of outdated hardware and software, data backup and migration, user training, and migration to new endpoint devices while minimizing disruption to business operations.

The relationship we have with Logically has allowed our team to be efficient and effective and provide the customer service our customers require.

IT Systems AnalystMedium Enterprise Construction Company

Next-Level Help When You Need It

Collaboration can’t happen effectively without communication, but many IT teams don’t have enough time or resources to plan, implement, and manage a comprehensive communications technology project. With dedicated project managers and deployment specialists ready to help, you can level up business communications fast.

Project Management

Our skilled project management specialists can support project planning, budget management, timeline tracking, and risk mitigation so that you get the communications system you need and avoid project delays, budget overruns, and security breaches.

Endpoint Configuration and Deployment

Let us set up and deploy software, applications, and settings to all your endpoint devices to ensure they meet security and compliance standards, software updates and patches are current, and devices integrate with existing endpoint management tools.

Endpoint Management and Monitoring

Logically helps you secure your remote perimeter by managing all endpoints and tracking and analyzing the performance and security of devices in and on your business networks.

Endpoint Security

Our endpoint security service protects individual devices from cyber threats by enforcing security policies, managing who has access to your applications and systems, and implementing antivirus software, firewalls, intrusion detection and prevention systems, and encryption.

MDM Implementation

Our experienced and certified technicians seamlessly implement mobile device management solutions tailored to meet your business needs. We provide ongoing support and maintenance to ensure optimal device performance and maintain policies, profiles, app management, and security features to ensure devices are compliant and protected.

Endpoint Asset Management

We can track and manage all your endpoint device’s physical and digital assets, including hardware and software. Features include inventory management, asset lifecycle management, software licensing compliance, hardware configuration management, and more.

Logically at Your Service

Partnering with Logically for fully managed services means you never have to deal with the complexities of your communications systems. Choose from a broad range of communication and collaboration services delivered by industry-best communications, cybersecurity, and networking specialists, or opt for our UCaaS platform so you have one point of contact to keep you connected.

UCaaS

Our comprehensive and scalable cloud-based communication and collaboration platform includes customized system design, installation, configuration, and ongoing support. UCaaS reduces your risk of performance issues from disparate communication systems, increases collaboration capabilities, and lowers ongoing maintenance costs.

Managed VoIP

Say goodbye to outdated phone systems, low-quality calls, and high maintenance costs. Logically’s voice over internet protocol (VoIP) solutions provide reliable, scalable, and cost-effective phone systems with personalized services and enhanced security features.

Call Center

Long wait times and complex call transfers can ruin your customer experience and tarnish your reputation. Logically’s feature-rich call center solution includes call routing, queue management, IVR customization, and call analytics so your customers get an optimal call experience, all paired with increased efficiency, lower costs, and actionable analytics to ensure consistent peak performance.

Visual Collaboration & Workspace

Whether your workforce is on-premises, remote, or a hybrid model, the right collaboration tools are essential. We can help you eliminate communication barriers and disjointed workflows with a customized platform that includes video conferencing, team messaging, file sharing, and project management tools – all through a security lens.

Broadband and Fiber

Unreliable internet access is unacceptable in today’s highly connected business environments. High-speed, reliable internet connectivity is non-negotiable. We can design, install, and configure an internet service plan including broadband and fiber options to improve your internet performance, and increase productivity while reducing costs.

Cellular Backup

Don’t take a chance on an internet outage wiping out your communications. We give your business a safety net with a fail-over cellular network backup system that automatically switches over during an incident, preserving business continuity and preventing data loss.

Mobile Device Management (MDM)

Our fully managed MDM service simplifies device management, increases security, and decreases IT overhead through monitoring and control of bring-your-own (BYO) devices, risk management, scheduled updates and distributions, and profile, identity, and access management.

Desktop as a Service (DaaS)

Don’t waste budget on expensive hardware upgrades and maintenance. Our Desktop as a Service (DaaS) offering provides a secure and scalable cloud-hosted desktop environment for users to access from anywhere. DaaS reduces upfront and ongoing hidden costs while providing your business with a more secure and compliant desktop environment, and reduced IT workload.

Why You Can Trust Logically Experts

Our cyber-first approach extends throughout your entire infrastructure, from end to edge to cloud, protecting you in a highly complex and dispersed workplace. Our team of professionals possesses skills and certifications across the spectrum of cybersecurity disciplines. Our cyber-first mission extends to every Logically employee.

We work to prevent threats by supporting best-in-class managed security solutions technologies. When a threat occurs, we work with you to identify the appropriate steps to reduce the risk and eliminate the threat.

Logically IT expert servicing a server

Judge Us by the Company We Keep

More Technology Partners

And the Awards We Reap

Explore All of Our Managed Services Bundles

Let's Go!